---
title: Reliable Software Blog | Gordon MacMaster (2)
description: Original thoughts and ideas from Proskale. (2)
---

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# AUTHOR: Gordon MacMaster

### Recent Posts

[![Will self-serve analytics make businesses more competitive?](https://blog.rsrit.com/hubfs/Will%20self%20serve%20analytics%20make%20businesses%20more%20competitive-01.jpg)](https://blog.rsrit.com/will-self-serve-analytics-make-businesses-more-competitive)

## [Will self-serve analytics make businesses more competitive?](https://blog.rsrit.com/will-self-serve-analytics-make-businesses-more-competitive)

[April 25, 2022](https://blog.rsrit.com/will-self-serve-analytics-make-businesses-more-competitive) [Gordon MacMaster](https://blog.rsrit.com/author/gordon-macmaster) [Analytics](https://blog.rsrit.com/tag/analytics)

The idea of “self-serve analytics,” in which data analytics capabilities are distributed throughout an organization so that functions such as HR and finance can [meet their own basic analytics needs](https://blog.rsrit.com/empowering-business-users-with-self-service-analytics) on demand, isn’t necessarily new. But when data got big, most organizations found it necessary to centralize their analytics to be able to work with multiple large data sets and sources. The era of\[…\]

[Read More](https://blog.rsrit.com/will-self-serve-analytics-make-businesses-more-competitive)

[![Why health plans lose money on payment integrity programs](https://blog.rsrit.com/hubfs/Why%20health%20plans%20lose%20money%20on%20payment%20integrity%20programs.jpg)](https://blog.rsrit.com/why-health-plans-lose-money-on-payment-integrity-programs)

## [Why health plans lose money on payment integrity programs](https://blog.rsrit.com/why-health-plans-lose-money-on-payment-integrity-programs)

[April 25, 2022](https://blog.rsrit.com/why-health-plans-lose-money-on-payment-integrity-programs) [Gordon MacMaster](https://blog.rsrit.com/author/gordon-macmaster) [Health Insurance](https://blog.rsrit.com/tag/health-insurance)

Health plans make large investments to automate outdated processes when it comes to claims payment integrity expecting significant savings. Unfortunately, with this approach the expected savings don’t always materialize.

[Read More](https://blog.rsrit.com/why-health-plans-lose-money-on-payment-integrity-programs)

## [Four ways automated CI/CD can reduce risk, gain speed and lower costs](https://blog.rsrit.com/automated-ci/cd-can-reduce-risk-gain-speed-and-lower-costs)

[April 25, 2022](https://blog.rsrit.com/automated-ci/cd-can-reduce-risk-gain-speed-and-lower-costs) [Gordon MacMaster](https://blog.rsrit.com/author/gordon-macmaster) [Devops Development](https://blog.rsrit.com/tag/devops-development)

The goal of a continuous integration (CI) and contiguous deployment (CD) pipeline is to enable a constant flow of application updates into production to speed up releases, lower costs and reduce risks associated with manual deployments. As mentioned in our previous blog, ‘[**Three Tips for Successful Applications with CI/CD**](https://blog.rsrit.com/three-tips-for-successful-applications-with-ci/cd)’ this process is the core of a DevOps culture and the first step to success.

[Read More](https://blog.rsrit.com/automated-ci/cd-can-reduce-risk-gain-speed-and-lower-costs)

[![Reducing Readmissions with Conversational AI](https://blog.rsrit.com/hubfs/Infuse%20data%20into%20everyday%20operations%20and%20boost%20efficiencies%20across%20all%20your%20units..jpg)](https://blog.rsrit.com/reducing-readmissions-with-conversational-ai)

## [Reducing Readmissions with Conversational AI](https://blog.rsrit.com/reducing-readmissions-with-conversational-ai)

[November 09, 2021](https://blog.rsrit.com/reducing-readmissions-with-conversational-ai) [Gordon MacMaster](https://blog.rsrit.com/author/gordon-macmaster) [Digital Transformation](https://blog.rsrit.com/tag/digital-transformation), [Hospital](https://blog.rsrit.com/tag/hospital), [AI](https://blog.rsrit.com/tag/ai)

 Hospitals have made great progress with reducing  readmissions.  The effort is not over.   As KHN reports: 

[Read More](https://blog.rsrit.com/reducing-readmissions-with-conversational-ai)

[![The Elective Surgery Backlog](https://blog.rsrit.com/hubfs/Hospital%20operation%20functionality.jpg)](https://blog.rsrit.com/the-elective-surgery-backlog)

## [The Elective Surgery Backlog](https://blog.rsrit.com/the-elective-surgery-backlog)

[May 18, 2021](https://blog.rsrit.com/the-elective-surgery-backlog) [Gordon MacMaster](https://blog.rsrit.com/author/gordon-macmaster) [Coronavirus](https://blog.rsrit.com/tag/coronavirus), [Self-Service Analytics](https://blog.rsrit.com/tag/self-service-analytics), [Hospital](https://blog.rsrit.com/tag/hospital)

COVID19 had a once in a lifetime (hopefully) impact on Hospitals in the United States  As the vaccinations continue to roll out and new cases decline, an issue is beginning to emerge.

[Read More](https://blog.rsrit.com/the-elective-surgery-backlog)

[«](https://blog.rsrit.com/author/gordon-macmaster/page/1)

[1](https://blog.rsrit.com/author/gordon-macmaster/page/1) [2](https://blog.rsrit.com/author/gordon-macmaster/page/2) [3](https://blog.rsrit.com/author/gordon-macmaster/page/3) [4](https://blog.rsrit.com/author/gordon-macmaster/page/4) [5](https://blog.rsrit.com/author/gordon-macmaster/page/5)

[...](https://blog.rsrit.com/author/gordon-macmaster/page/7) [12](https://blog.rsrit.com/author/gordon-macmaster/page/12) [»](https://blog.rsrit.com/author/gordon-macmaster/page/3)

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