AUTHOR: Gordon MacMaster

Customer is the key to success and survival of a business.

With restricted margins and changing bargaining relationships as providers consolidate and evolve, health insurers are looking more than ever to coordination of benefits to improve their bottom lines. Fortunately, modern digital tools powered by big data analytics, artificial intelligence and machine learning have revolutionized COB for insurers by putting the patient, instead of the claim, at[…]

While healthcare is famously complex, it shouldn’t be as hard as it is for health plans to find and manage advanced analytics solutions that take advantage of their unique opportunities and address their specific challenges.

When you’re ill you want to ensure you’re getting the proper care, and now, more than ever, healthcare professionals are capable of excellence. With the help of Big Data, patient care can easily become more of an emphasis for healthcare providers. There are endless advancements, from technology to mobility solutions that allow patients to be the top priority. With these advancements, providing[…]

When it comes to IT, health plans face a quality problem. In fact, it’s less that they face one problem and more that virtually their entire business model generates challenges for the strategy, governance and operation of high-quality IT infrastructures. Getting it right requires expertise and effort that few other industries demand.